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About Us

Our Twin Cities Store
Showroom

Creative Lighting has been a family owned and operated business since 1926. Located just off interstate 94 on Concordia Ave, you may notice our mural as you travel between Minneapolis and St. Paul.

Every day we work to earn client trust by:

  • Listening and guiding clients to appropriate solutions.
  • Collaborating with our clients to ensure viability and performance of those solutions.
  • Providing quality products and advice to maximize the clients experience and product performance.
  • Evolving to keep up with changing technologies, styles, codes, and consumer trends.

Our local service advantage since 1926:

  • Highly trained and experienced Sales Staff.
  • Same-day pick-up or delivery on many products in our store and online.
  • Thousands of unique fixtures on display and in our warehouse.
  • Specialty lighting solutions for unique installations.
  • Repair, replacement parts and a wide assortment of bulbs.
  • Bargain Room stocked with great values everyday.
  • Friendly Customer Service team to help resolve any issues that may arise.

We look forward to collaborating with you on your next lighting project. Whether it be a single fixture, or a 400 unit condominium project, we are here to help provide the right lighting solutions for you.

Staff Biographies

Michael Minsberg
Michael Minsberg
President / Owner
President / Owner
651.647.0111 x122
"You add value to people when you value them."

"I'm inspired by our customers and staff every day," says Michael, "Helping people is what we have focused on since my grandfather founded this business in 1926- and is still my favorite part of the job. This includes everyone from our loyal customers to our team members." Michael is the president and owner of Creative Lighting and has been involved in lighting since 1977. After a long time in the industry, he is still intrigued by how decorative lighting continues to evolve in ways that he would never have imagined just a few years ago.

Favorite Pastime: "Spending time with my wife and daughters."

Best Design Advice: "Feel comfortable in stepping back, and be open minded about different ways to approach your lighting situation."

Jonathan Minsberg
Jonathan Minsberg
Vice President / Owner
Vice President / Owner
651.647.0111 x160
"Always be honorable."

The longest-serving member on our staff, and brother to Michael, Jonathan has been at Creative Lighting since 1973. Most of his work is behind-the-scenes, in managing the products displayed in our showroom as well as those which are special orders for our customers. He works directly with more than 200 suppliers, both International and US-based, to ensure that your lights are available when you need them. "After 44 years in this business, the best part of my job is working with nice people everyday- our wonderful staff and customers," says Jonathan.

Favorite Pastime: "Walking around the many chains of lakes in Minneapolis."

Tami Stauffacher
Tami Stauffacher
Marketing / Merchandising Manager
Marketing and Merchandising Manager
651.647.0111 x146
"Share your differences boldly."

Tami has spent over 20 years working with retail customers, home projects, commercial applications and everything in-between. She is currently enjoying her role as our merchandising and marketing manager. Tami states, "These combined roles allow for continued attention to trends and technologies relevant to all clients, as well as, the ability to creatively inform people of exceptional trends and products here at Creative Lighting."

Favorite Pastime: "Coaching cheerleading and singing with a choir"

Best Design Advice: "If you love it, go for it! Select pieces that reflect your personality, experiences and lifestyle. This will truly make your living space your home. Also, remember that without the right lighting...nothing lives up to its potential."

  • ALA Certified Lighting Specialist
Jim Palmershiem
Jim Palmershiem
Sales Director
Sales Director / Professional Trades Sales
651.647.0111 x123
"There are no traffic jams along the extra mile."

"The best part of my job is constantly being challenged by unique lighting applications, value engineering, and collaborating with customers to provide the perfect solution on a daily basis," says Jim, who brings over 31 years of experience in the lighting industry specializing in national accounts and product specification. Jim has spent his entire career serving builders, electricians, architects and interior designers in the Twin Cities market area.

Favorite Pastime: "Running, biking, golfing and relaxing with my family."

Best Design Advice: "Don’t limit yourself!"

Kyndra Roth
Kyndra Roth
Sales Manager
Sales Manager
651.647.0111 x116
"Light makes the world sparkle."

Educated in interior design and architecture, Kyndra enjoys working on a project in it’s entirety- from the beginning parts of the design phase through installation. "Helping a client to design a functional and aesthetically pleasing space that meets their needs is very fulfilling," says Kyndra, a 14 year lighting veteran, "I love the daily challenge of coming up with creative, yet practical solutions to every-day lighting challenges."

Favorite Pastime: "Spending time improving and decorating my home, and trying out new restaurants."

Best Design Advice: "Don’t be afraid to mix different styles and finishes. You can create a beautiful, cohesive and visually interesting space this way."

  • ALA Certified Lighting Specialist
  • B.D. Architecture Degree
  • A.S. Interior Design Degree
Katie Bohr
Katie Bohr
Operations Manager
Operations Manager / Professional Trades Customer Service
651.647.0111 x110
"Aspire to Inspire."

"I really enjoy the team collaboration that my job entails," says Katie, "Also, providing solutions to our clients is extremely rewarding." Katie works in Creative Lighting's Pro Division and brings over 13 years of experience in the industry, as well as an interior design degree from Minnesota State University - Mankato. Katie is inspired with any project in which sculptural or contemporary lighting fixtures can be utilized to create a unique space.

Favorite Pastime: "Watching movies."

Best Design Advice: "Don’t forget about dimmer switches! Dimmers allow you to create a desired ambiance within a space, not to mention they are an excellent energy saver."

  • B.S. Interior Design Degree
Noel Sheldon
Noel Sheldon
Full-time Sales
Full-time Sales
651.647.0111 x115
"Design a life you love."

A veteran to our floor, Noel has been lighting homes for more than 24 years. "I am most inspired by clients who think outside of the box and are open to design advice," states Noel, "watching people get excited about their projects when they see how the lighting is going to transform their home is the best part of my job."

Favorite Pastime: "Shopping for home design and decor products."

Best Design Advice: "The more information you can provide me with, such as ceiling heights and material choices, the better I will be able to help you choose the perfect fixtures for your project."

  • Multiple Trillium Award Winning Designer
Brenda Duepner
Brenda Duepner
Full-time Sales
Full-time Sales
651.647.0111 x117
"Be kind whenever possible; it is always possible."

"I love the variety I am faced with everyday, and enjoy when a whole project comes together and completes the customer’s vision," says Brenda, who has been part of the Creative Lighting team for more than 24 years. Brenda’s level of experience and design background has made her a veteran in the lighting industry and a seasoned expert on our sales team.

Favorite Pastime: "I am involved with a variety of community youth sports, and I love spending time with friends and family."

Best Design Advice: "Have fun with it!"

  • B.S. Interior Design Degree
David Johnson
David Johnson
Full-time Sales
Full-time Sales
651.647.0111 x114
"Awareness is your point of power."

"Helping our customers create a place to call home is the best part of my job," says David, an experienced interior decorator and 3 year lighting industry professional. David has worked with interior decor for over 15 years, and utilizes his practical design sense to create perfect lighting solutions for his customers. He expresses excitement with the trend towards more unique and contrasting specialty finishes in lighting, as well as more eclectic mixtures of styles and finishes, which can create a more personal expression of individual style.

Favorite Pastime: "I long to be on the water in one of our beautiful lakes, rivers or streams."

Best Design Advice: "Choose things you love, just run it by me first!"

Hilary Bullock
Hilary Bullock
Full-time Sales
Full-time Sales
651.647.0111 x121
"Leap and the net will appear."

Hilary comes to our team with over 21 years of professional photography and five years of landscape design experience, and utilizes her expertise and unique perspective in her lighting designs. "I am inspired by the creative vision and level of craftsmanship I see in the world of lighting fixtures, and the excitement my clients express when we find the perfect fixture for their needs," says Hilary, "The move towards energy efficiency, sustainability and environmentally friendly options is really exciting. The combination of science, technology and art that drew me to photography and landscape design is also evident here, and is another step along that creative path."

Favorite Pastime: "I love to cook with my husband, take long walks with my dog, and photograph the ever-changing landscape of our beautiful parks."

Best Design Advice: "Give yourself freedom to think outside of the box, and look at options you may not have considered on your own."

Sepia Edwards
Sepia Edwards
Full-time Sales
Full-time Sales
651.647.0111 x145
"See the light in others, and treat them like that is all that you see."

"It is always a pleasure when you can help someone bring their dream to a reality," states Sepia. Her past work experience in the field of art has served as a fantastic bridge to success in the lighting industry. Sepia continues, "Lighting has been a great adventure. My background as an art teacher and mother of two amazing children has shown me that no single approach is the right one for every person, so I handle every situation with an open mind, patience, and the will to listen and help. The best part about my job is that I get to experience lighting and design from many different perspectives. I love that everyday brings forth unique experiences by serving such diverse clients with a wide variety of styles and interests."

Favorite Pastime: "Includes family, art and usually dancing!"

Best Design Advice: "Be patient and stay true to yourself. Remember to have fun and keep an open mind."

  • Certified Kitchen and Bath Designer
  • A.A.S. Interior Design Degree
Jeanne Shydlowski
Jeanne Shydlowski
Part-time Sales
Part-time Sales
651.647.0111 x112
"Design what makes you happy."

A part-time consultant on our team, Jeanne loves being part of the collaborative environment that Creative provides, and gets excited about the daily reward in helping her customers find the lighting of their dreams. "The best part of my job is my customers, my colleagues...and great lighting," says Jeanne, "What could be better than being surrounded by people who share your creative passion in helping customers achieve their lighting "a-ha" moment?"

Favorite Pastime: "I am a design junkie. Long before Pinterest, I was ear-marking every home magazine I could get my hands on!"

Best Design Advice: "Don’t rush. Take the time to understand your needs, learn what works and choose things you love!"

Holly Vanselow
Holly Vanselow
Prof. Trades Outside Sales
Professional Trades Outside Sales
651.647.0111 x161
"Be somebody who makes everyone feel like a somebody."

Holly comes to Creative Lighting with over 3 years of lighting and design experience, and is part of our Pro Division Sales Team. Her favorite part of the industry involves keeping up with the ever-changing trends in LED technology and incorporating them into her project specifications. "I love getting to know my clients and really understanding their needs for a project," Holly states. When asked what she enjoys most about her job she tells us, "I love that no project is ever the same, which allows me to be creative with every client, making each project unique. I really enjoy getting to know my clients’ dreams for their space, and helping to turn them into reality."

Favorite Pastime: "On-line shopping while watching Reality TV."

Best Design Advice: "Be eccentric and memorable. Stray away from cookie cutter designs and make the space truly your own."

Bree Young
Bree Young
Customer Service
Customer Service
651.647.0111 x128
"Lend a helping hand to build a better brand."

Part of our extraordinary customer service team, Bree has become a familiar face on our showroom floor, and is no stranger to an everyday lighting challenge. Bree exceeds at providing our customers with the best overall lighting experience possible and enjoys being a daily problem solver. She tells us, "The best part of my job is providing people with solutions and turning a potential problem into a positive outcome. Helping our customers and exceeding their expectations is what I love most about what I do."

Favorite Pastime: "Family BBQ’s, camping and spending time with our dog."

Cary Johnston
Cary Johnston
Customer Service
Customer Service
651.647.0111 x142
"Blessed are they who can laugh at themselves, for they shall never cease to be amused."

One of the friendliest faces in our showroom, Cary’s role on our customer service team is what helps to make Creative Lighting shine bright. "I love to help people," says Cary, "it’s the best part of my job." A daily problem solver, Cary helps to ensure that our customers receive superior service while getting the best possible outcome for their lighting situation.

Favorite Pastime: "Game nights with friends and family, watching movies and a fine glass of wine."

Tiffany Tallman
Tiffany Tallman
Prof. Trades Cust. Svc.
Professional Trades Customer Service
651.647.0111 x171
"Do small things with great love."

Tiffany has been part of our customer service team for over 6 years, and most recently has joined our Pro Division. She enjoys helping provide efficient solutions to daily lighting challenges. "I like being a problem solver, and helping to create the best overall lighting experience for our customers," says Tiffany, "it’s the best part of my job."

Favorite Pastime: "Watching movies."

Best Design Advice: "Don’t always think of initial cost when choosing your lighting, think more about value and what will stand the test of time."

Jennifer Braner
Jennifer Braner
Prof. Trades Cust. Svc.
Professional Trades Customer Service
651.647.0111 x143
"Perfection is an imperfect life."

"I love the challenge of working to find solutions for a very specific style or application," notes Jennifer. Jennifer has worked for Creative Lighting for over 5 years and is currently part of our Pro Division Customer Service Team. She enjoys the differences in daily tasks this job provides. She tells us, "The best part about my job is that every day brings forth new and different opportunities- it keeps my day interesting and exciting!" She is looking forward to watching how lighting evolves as energy efficient regulations start to impact lighting designs.

Favorite Pastime: "Family time with my kids."

Best Design Advice: "Design is a very personal experience. What works best for you and your home may not be true for everyone else. Do what suits your daily life so you can enjoy the benefits of good design."

  • B.S. Interior Design Degree
Tara Simons
Tara Simons
Marketing Assistant
Marketing Assistant
"A grateful heart is a magnet for miracles."

With over 15 years as an industry professional, Tara has worked in all areas of residential and small hospitality lighting design. Tara has now shifted gears and is part of our social media and marketing team. "I am loving the journey that this industry has taken me on. It has evolved tremendously in the last decade and continues to inspire me everyday," states Tara. She adds, "It’s exciting to be able to apply my years of experience in a different direction now, and help to continue the evolution of the Creative Lighting brand while wearing a different hat."

Favorite Pastime: "My outdoor patio is my sanctuary. That’s where you will find me- along with my family and friends. And...a good glass of wine."

Best Design Advice: "There is a constant quest to find the perfect combination of uniqueness and restraint within a space. The benefits of using a trained lighting consultant are endless- and will help to ensure that the final result is not only functional and beautiful, but also perfectly balanced."

  • Multiple Trillium Award Winning Designer
  • A.A.S. Interior Design Degree/FIDER Accreditation
Warehouse Team
Warehouse Team
John Walsh, Manager
John Walsh, Manager
651.647.0111 x151
"Good Service leads to Great Things."

Handling thousands of beautiful lighting fixtures on display and in stock everyday, our warehouse team takes great pride in the service we provide from start to finish. They work to ensure that you are receiving your lighting products in a timely manner, with accuracy and professionalism

About Creative Lighting

A Tradition of Quality

Creative Lighting was founded by my grandfather in 1926. My Brother and I took over the business from our father in 1983. After over 80 years in the business we have an understanding of the lighting field that many people, especially those in a superstore just don't have.

Excellent Service

Lighting is a great way to breathe new life into your home. Whether it's lighting a whole house, just a single fixture, or finding ways to brighten up the exterior of your home, we take pride in giving superior service. There are many ideas and options-that's why we're here to help. Our knowledgeable sales staff can help you make the best selections to meet all your lighting needs. If you should have a problem, our customer service department will be able to rectify the situation quickly and to your satisfaction.

Competitive Pricing

We guarantee a low price, just as we have for 80 years. If you find it advertised for less, we'll match it!

Happy Customers

If you're happy ... we're happy. We'll work hard to make your lighting purchase a positive experience. Our hope is that you and your friends and associates will visit Creative Lighting whenever you have a lighting need. If there is something that would make your experience at Creative Lighting better - please let a member of the staff know!

Plenty of Inventory

Our showroom and warehouse are filled with fixtures. We understand how delays wreak havoc with building schedules, so if you are placing an order for your entire house, or a single room, we can usually give you immediate delivery - without compromising your design (or budget) decisions.

No Hassle Return and Exchange Policy

We want to make sure you're happy. If you are unsatisfied with any Creative Lighting product for any reason, we are pleased to accept your returns. However, please note the following:

  • We accept normal stocking merchandise returns within 30 days of receipt date.
  • Products eligible for return must be new, unused, unaltered and contain all original product packaging.
  • Fixtures with cut wires, missing parts, missing glass or damage are not returnable.
  • Special order items are subject to a 25% restocking charge.

Design Consultations

Give us a call and we'll arrange a meeting in our St. Paul store with one of our trained design consultants. They'll be happy to help you define your lighting needs and offer suggestions on how to accomplish the best design for your space. Our consultants can work off blueprints for a whole home plan, or help design a single room in your home.

If you just want to have a look at the newest fixtures to get some ideas, stop by anytime! To ensure delivery of your fixtures, plan to visit Creative Lighting at least eight weeks before your move in date.

Open Door

When in the store, don't hesitate to ask for me. I'm in most days and my door is always open. I look forward to meeting you!

Sincerely,
Michael Minsberg, President

Contact Us

Use the form below to contact us. A company representative will get in touch with you promptly.

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Policies

Terms & Conditions

If you have any concerns or questions about your order or any of the terms and conditions listed below, please call our customer service department before you place your order at 651-647-0111 or email them at CustomerService@Creative-Lighting.com.

Taxes:

The customer is responsible for all applicable taxes.

Shipping Policy:

  • Free shipping on orders over $75.
  • Free shipping does not apply to selected manufacturers, oversized, special or custom order items. If shipping charges apply, we will notify you before the order is processed.
  • Some larger items many have to ship via common carrier. In this case you are responsible for removing the items off the back of the truck to your home. A responsible party, over 18 years of age, must be present to accept delivery and sign for the shipment.
  • We ship within the 48 contiguous United States.
  • We are unable to ship to P.O. boxes or military APO/FPO addresses.

Cancellations:

Order cancellations for items not yet shipped, are accepted via email to CustomerService@Creative-Lighting.com within 24 hours or order placement. Cancellations are subject to the manufacturer’s cancellation fees and policies.

Delays:

Creative Lighting is not liable for any damage or expense as a result of a delay due to any cause beyond our control.

Claims and Damaged Goods:

Claims for shortages, damaged merchandise (concealed or visible), or other errors must be made via email to CustomerService@Creative-Lighting.com within 48 hours after receiving the shipment. Failure to do so constitutes acceptance and a waiver of all such claims. Please do not sign and/or accept receipt of any products that are visibly damaged. Refuse delivery and contact our customer service team. Products received with broken glass, missing parts or dented shades will be provided replacement glass, shades or parts at no charge.

Return and Refund Policy:

  • Returns are accepted within 30 days of receipt.
  • Items returned in original condition and packaging, new, unused, unaltered, uninstalled, with no cut or clipped wires will be accepted for return. Products and packaging not in original condition cannot be accepted for return.
  • Ceiling fans should be returned with the fan blades in their sealed packaging to qualify for return.
  • Selected manufacturers, oversized, special or custom items incur a minimum 25% restocking fee. If re-stocking fees apply, we will notify you before the order is processed.
  • Ship returns prepaid and insured. If the return is due to our error, we will issue a call tag for pick up. Please call our customer service department at 651 647 0111 or email us at customerService@Creative-Lighting.com for more information.
  • Refunds for returns are credited to the original form of payment. Allow 10 business days from the receipt of a return for the credit to be processed and appear on your statement.
  • Shipping charges and other fees are not refundable.
  • Outbound shipping charges will be deducted from the refund total.
  • Due to the nature of some types of orders the general return policy will not apply. Exceptions include:
    • Orders for 5 or more of the same item are subject to a 25% restocking charge. For large quantity orders it is recommended a sample is ordered first to ensure the item meets requirements.
    • Custom orders.

Warranties:

Creative Lighting honors the manufacturer warranty. We reserve the right to decide whether to repair or replace defective merchandise. We are not responsible for electrician or any other labor fee.

Pricing and Product Discrepancies:

Creative Lighting makes every effort to assure the accuracy of the pricing and product information on our website. From time to time, pricing or product information may be inaccurate. In such cases, we reserve the right to cancel or amend your order. A complete refund will be made for any items that have not yet been shipped. In the event of inaccurate product information, our sole responsibility will be to accept the product return and provide a customer refund.

 

Creative Lighting reserves the right to modify or change the Terms and Conditions at any time without prior notice.

Privacy Policy

We respect your concerns about privacy and value the trust you have placed in us. This Privacy Notice describes the types of personal information we collect, how we may use that information, and with whom we may share it. Our Privacy Notice also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to update your contact information, remove your name from our mailing list, or answer any questions you may have about our privacy practices.

What types of information do we collect and use?

We collect and use information about you to communicate with you about our products, services and promotions. We also collect information to improve the shopping experience of our customers. Here are the ways we obtain information and how Creative Lighting uses that information.

  1. Purchases - When you order or purchase any product from us, you may be required to give us contact, delivery and payment information (such as credit card information) so we may process your order. When you pay for a product using a credit card, we use your credit card information only to fulfill your order and for other internal purposes. If you place an order through our website, one of our customer service representatives may call you after you have placed the order to fulfill the transaction you have requested.
  2. Customer Service - If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or comments. With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us.
  3. Email - If you create an account, register for our email news, or make a purchase or inquiry, you may receive product information and special promotions from us. You can unsubscribe at any time by following the unsubscribe link at the bottom of the email communication.
  4. Website Use - Creative-Lighting.com uses third party tracking cookies from advertising vendors including the Google AdWords and AdRoll. This means that when you visit our site, a small file or "cookie" is placed on your device, enabling us to improve your shopping experience by continuing to show relevant content in ads on other websites. As always, we respect your privacy and do not have access to information that identifies you personally through the use of Google’s, AdRoll's or any other 3rd party remarketing system. Detailed information on how to opt out of third party advertising programs is available at the National Advertising Initiative website: http://optout.networkadvertising.org.

What if I prefer not to receive email communications from you?

If you prefer not to receive product information or promotions from us, let us know. To unsubscribe from our email list, please follow the opt-out instructions at the bottom of the email you received.

Does Creative Lighting share the information it obtains about me with third parties?

We DO NOT share personal information about our consumers with any third parties. Third parties are defined as having no direct relationship with Creative Lighting. We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law.

How does Creative Lighting protect personal information?

The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our posclient. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards.

How does Creative Lighting update their Privacy Notice?

Our services and promotions will change over time. This Privacy Notice will be updated periodically to reflect those changes and corresponding changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this web site, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.

How can I contact Creative Lighting?

If you have any other questions about our privacy practices or about your personal information, please contact us here or call 651 647 0111, toll free 800 547 9444 or e mail us at CustomerService@Creative-Lighting.com.

We will respond to your inquiry or investigate your concern as quickly as possible.

 
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